Online Continuing Education Course

For U.S. Veterinary Medical Professionals

Create a Perfect Fit!

How to Tailor Your Services to Your Clients’ Needs

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Create a Perfect Fit!

How to Tailor Your Services to Your Clients’ Needs

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Earn .5 Hours Of RACE-Approved CE Credit With This Online CE Course

The ‘fit’ between veterinary hospitals and clients isn’t as comfortable as it once was. Client expectations have been evolving over the past decade as the largest generation of pet owners, the millennials, are acquiring pets and seeking veterinary services. The pandemic served as a catalyst, adding additional pet owner needs and demands. This course will examine how to identify what clients value, and ways to create a tailored approach to create alignment and meet the needs of veterinary teams and pet owners.

Earn .5 Hours Of RACE-Approved CE Credit With This Online CE Course

The ‘fit’ between veterinary hospitals and clients isn’t as comfortable as it once was. Client expectations have been evolving over the past decade as the largest generation of pet owners, the millennials, are acquiring pets and seeking veterinary services. The pandemic served as a catalyst, adding additional pet owner needs and demands. This course will examine how to identify what clients value, and ways to create a tailored approach to create alignment and meet the needs of veterinary teams and pet owners.

About the Presenter

Wendy Hauser, DVM

Dr. Hauser is the founder of Peak Veterinary Consulting and has practiced for 30+ years as an associate, practice owner and relief veterinarian. She has worked in the animal health industry as a pet insurance executive and as a technical services veterinarian.

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About the Presenter

Wendy Hauser, DVM

Dr. Hauser is the founder of Peak Veterinary Consulting and has practiced for 30+ years as an associate, practice owner and relief veterinarian. She has worked in the animal health industry as a pet insurance executive and as a technical services veterinarian.

VIEW FULL BIOGRAPHY

Ready to learn how to create a tailored client and pet care experience?

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